FAQ

Questions, answered.

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Listing staging

Can I use these on Rightmove or Airbnb?

Listing platforms expect images to represent the property accurately. We label every image and give you the original. Please check your platform's own image guidelines before publishing. Share copies are for showing interested people, not for the main listing.

What counts as an empty room?

A room with little or no furniture, such as an empty spare room, an unfurnished unit or a new room you are about to list. We never remove or swap furniture that is really there. Partly furnished? Tell us what you have and we confirm what we can add. We only add into clear space.

Will you change anything real?

No. We never change walls, windows, floors, views or the size of a room. Staging only adds furniture and decor, and every staged image is labelled.

How fast is it?

A free watermarked sample within 24 hours. Single rooms within 48 hours, and packages within 72 hours, counted from payment and receiving your photos.

What are share copies?

Every staged image comes with a share copy with our logo on it. You can show it to interested people as inspiration, free of charge, while the logo stays on and you say it is AI staged and the furniture is not included. Please do not use a share copy in your main listing.

How do referral rewards work?

When someone you introduce names you in "Who referred you?" and places their first paid order, it counts as one referral. Proposed rewards: 5 referrals earn 30% off your next package, and 10 earn 40% off or a Ready to List at half price. [Confirm before launch.]

Photo enhancement

What if my room is only partly furnished?

Tell us what you have. We confirm what we can do before you pay. We never remove or swap furniture that is really there.

Can you remove a bin or a cable from the photo?

No. Enhancement changes light and colour only, so the photo stays true to the room.

Can I use enhanced photos on Rightmove or Airbnb?

Yes, they are your photos with better light and colour. Please still check your platform's own image guidelines.

Is there a free sample?

Yes: one free watermarked sample of a staged room or an enhanced photo, within 24 hours.

Room preview

What is the difference between a look and a change?

A look is a whole fresh version of your room, with a different style and different furniture throughout. A change is a small edit to a version you already like, for example one chair in another colour. Each is one picture.

Are revisions included?

No. Each package is one picture of each room. If you want changes or new looks, you buy a revision pack (Standard, Plus or Premium) or a single change or look. We tell you the price first.

What do the revision packs cost?

Standard (3 changes and 1 look) is £12, or £14 with Your Furniture. Plus (4 and 2) is £19 or £23. Premium (6 and 3) is £30 or £35. A single change is £4 (£5 with Your Furniture) and a single look is £7 (£8). A pack is shared across all the rooms in your order.

Can I see my own room furnished?

Yes, if it is genuinely empty or unfurnished. Send one clear photo and we add furniture to it.

Can I use my own furniture?

Yes, with Your Furniture. Send product links, photos or a list. We show them as closely as AI allows: the type, colour and rough size, but not always exactly like the product.

Is this an interior designer?

No. It is an AI preview to help you picture a room. It is not a professional design service, a scaled plan or a survey. Please measure before you buy.

What if I only have an agent's listing photo?

Ask the agent for permission, or ask them to contact us. If we already staged that room for the agent, and they have agreed to further looks, we can make more for you.

Can you change the wall colour or floor?

No. We add furniture and decor only. Walls, windows, floors, views and the size of the room stay exactly as they are.

Social content

Do you post for me?

No. We make the content and send you the files. You post them.

Will it follow my brand?

Finished pieces follow your brand guidelines. The examples on this site are illustrations.

Do videos show it is AI?

Yes. Every video keeps the AI label.

What is in the Launch Pack?

The reel, feature video, 5 captions, carousel, story set and just-listed graphic for one listing, for £65.

Listing rewrite

Will you add things that are not true?

No. We write only from the facts you give us. You stay responsible for what you publish.

Can you rewrite a short-let listing?

Yes. We suggest a line saying that photos are virtually staged and which furniture is not included.

How do I pay?

Tap Pay £25 online, then reply to your receipt with your listing details.

How long will my listing be?

You choose the length for each platform, at no extra cost. Short is about 80 words and suits quick posts, such as Facebook Marketplace. Standard is about 150 words and suits SpareRoom, Gumtree and most listing sites. Detailed is about 250 words and suits Rightmove and Zoopla. The rewrite includes 3 versions. Extra versions are £5 each, up to 8 in total.

3D and 2D floor plans

Is the plan accurate?

Plans are illustrative, not to scale and not a survey. You confirm they are accurate before you publish.

Can I use an agent's published plan?

Yes, as the starting point for a 3D view, if you have permission to use it.

How much do they cost?

3D plans start at £39 and 2D plans at £29. We quote first from your brief, then send a secure payment link once you approve.

AI walkthroughs

Is the tour a real recording?

No. It is AI-generated from your photos and labelled as such.

Does it change the property?

No. It is made from your photos, and we do not add rooms or features that are not there.

How much is it and how long does it take?

From £75, quoted first. We quote within 72 hours and include up to 3 revisions.

Other AI tools

How much does it cost?

It depends on the job, so we quote first.

Can I talk to someone first?

Yes, book a free 20-minute call.

Photos and privacy

What happens to my photos?

We use them only to prepare your images. How long we keep them is set out in our privacy notice.

What do I need to send?

Clear photos of each room, taken landscape in good light, ideally from a corner so we can see the whole space. Send the original files, not screenshots, and tell us which rooms are really empty.

What counts as an empty or unfurnished room?

A room with little or no furniture, such as an empty spare room, an unfurnished unit or a new room you are about to list. This is what we mainly stage.

Partly furnished rooms: tell us what you have and we confirm what we can add. We only add into clear space.

What if my room is already furnished?

We never remove or swap furniture that is really there, because that would change what is real. A furnished room gets photo enhancement instead: better light and colour, with nothing added or removed. If a room is only partly furnished, tell us what you have and we will confirm what we can do before you pay.

This is also true for the Room preview.

Will you change anything real?

No. We never change walls, windows, floors, views or the size of a room. Staging only adds furniture and decor, and every staged image is labelled.

What is a watermarked sample?

A staged room or an enhanced photo with our PPM mark on it, so you can judge the quality. Want to see another service first, such as a reel or a floor plan? Ask us for a short preview. To unlock the clean version of anything, order that service at its normal price. Samples expire after 14 days, and we give one per person or business.

A share copy is also watermarked, but agents may pass it on free while the watermark stays on.

Prices, payment and changes

How do I pay?

After you choose what you need, we send a secure payment link. We start when we have your payment and your photos, and you get a receipt by email.

How do discount codes work?

Your first order is 25% off with code FIRST25. It is for your first order only, one code per order. For Room preview it applies to Your Furniture only. It does not apply to the extra-listing prices for agents or to quote-only items such as a 2D floor plan.

How fast is it?

A free watermarked sample (a staged room or an enhanced photo) within 24 hours. Single services within 48 hours, and packages within 72 hours, counted from payment and receiving your photos.

Room preview: Lite about 48 hours, Your Furniture about 72 hours. Revisions within 24 hours on working days.

What if I'm not happy?

Tell us within the revision round and we'll fix it. Our refund policy covers the rest.

Room preview: staging adds furniture only. If an image changes something real, we fix it free. If you simply want something different, buy a revision pack.

Your first room is on us.

Upload one photo for a free watermarked sample within 24 hours, labelled and beside your original.

Original
Staged

Sample photos, licensed. AI virtually staged. Furniture shown is illustrative.

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